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Get answers to your questions, reach our support team, or browse common topics. Our team is ready to help brands and creators succeed.

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Support Topics

Getting Started

Brand & creator onboarding, campaign setup, profile verification.

Platform Features

Escrow, manager workflow, campaign matching, and analytics.

Billing & Payments

Invoices, payouts, refund policy, and payment methods.

Account & Security

KYC, password resets, two-factor auth, and account issues.

FAQ

Frequently Asked Questions

After registering and completing brand verification, navigate to your Brand Dashboard and click 'Create Campaign'. Fill in the campaign brief, set your budget, and our system will auto-match verified creators to your requirements.

Once a campaign is completed and the brand approves deliverables, our project management team manually processes creator payouts within 7 business days to the bank account registered in your creator profile.

Escrow holds your brand's payment securely until all campaign deliverables are reviewed and approved. Funds are never released to creators until your project manager confirms completion, protecting your investment at every stage.

Yes. Submit a dispute through your campaign dashboard within 7 days of the completion notice. Our project managers will review all submitted content and communications and provide a resolution within 5 business days.

After signing up as a creator, go to Profile → Verification and submit your government-issued ID, PAN card, and bank details. Our team will review your application within 3–5 business days and notify you by email.

We support creators across Instagram, YouTube, LinkedIn, X (Twitter), and emerging platforms. Niches range from lifestyle, tech, and gaming to finance, food, fashion, and B2B thought leadership.

Still need help?

Our support team is available Monday to Saturday, 10am–7pm IST. We typically respond within 2 hours.

support@bookmyinfluencer.in